Shipping policy
Shipping Policy
We take great care in preparing and dispatching every order to ensure it arrives safely and promptly. Orders are processed within one to three business days. During periods of high demand or holidays, processing times may be slightly longer. If there is a significant delay, we will always keep you informed.
Shipping Rates and Delivery Times
All orders are dispatched from our UK warehouse. Tracking details are provided once your order has shipped.
United Kingdom
Standard shipping: £3.50 on orders under £70
Complimentary shipping on orders over £70
Royal Mail 48 Hour Tracked, delivered within 2 business days once dispatched
European Union
£8.50 FedEx Tracked shipping
Complimentary shipping on orders over €90
Inclusive of all duties, taxes, and import fees with no hidden costs at delivery
Estimated delivery within 3 to 5 business days once dispatched
United States
RMI Tracked shipping from £7.00
Complimentary shipping on orders over $90 USD
Inclusive of all duties, taxes, and import fees with no hidden costs at delivery
Estimated delivery within 4 to 7 business days once dispatched
Canada
RMI Tracked shipping £10.00
Complimentary shipping on orders over $110 CAD
Inclusive of all duties, taxes, and import fees with no hidden costs at delivery
Estimated delivery within 7 to 12 business days once dispatched
Australia
Tracked shipping £10.00
Complimentary shipping on orders over $120 AUD
Inclusive of all duties, taxes, and import fees with no hidden costs at delivery
Estimated delivery within 7 to 12 business days once dispatched
New Zealand
Tracked shipping £10.00
Complimentary shipping on orders over $120 NZD
Inclusive of all duties, taxes, and import fees with no hidden costs at delivery
Estimated delivery within 7 to 12 business days once dispatched
United Arab Emirates
Tracked shipping £10.00
Complimentary shipping on orders over AED 400
Inclusive of all duties, taxes, and import fees with no hidden costs at delivery
Estimated delivery within 7 to 12 business days once dispatched
Delivery timeframes are estimates and may vary depending on destination and customs clearance. We are not liable for delays caused by shipping carriers or customs processes.
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your delivery.
If you have any questions regarding your order or shipping, please contact us via our Contact page or email hello@rhutehair.com, and a member of our team will be happy to assist you.